Birchmount Park Garage Door Pros · Toronto
Smart Garage Controller Setup: preparing for the visit
Garage Doors · Toronto, Ontario
The house came with a controller already screwed to the garage ceiling and a sensor on the door, but the app insists the device belongs to another account. The seller has moved provinces, the emails go unanswered, and every evening the door still reports to a stranger's phone.
Worth answering before the call
Is the garage attached to the house or detached? What brand and model is your opener, and roughly how old is it? Is there a wireless or network symbol printed on the head unit?
Can one controller handle two garage doors?
Many hubs support two doors from one unit, each with its own door sensor, and each door appears separately in the app with its own name, status and history. Openers with built-in radios register individually, so a two-door garage with two connected openers simply shows two doors under one account. The technician confirms which arrangement your hardware supports before the visit.
Can I see who opened the door and when?
Yes. The app keeps a history of every open and close with the time and, where a user was signed in, the name. Opens from a remote or the wall button are logged as well, though without a name attached. Many people find this the feature they use most: confirming that a teenager arrived, that a delivery went in, or that the door really did close at bedtime.